- Pre order items will take around 7 to 10 working days to reach after payment received.

- Customers can mix ready stock and pre order items when placing orders.

- Customers can choose to send ready stock first (2nd balance postage will be charged) or wait for pre order items to reach and send all items together.

- Customers are not allowed to cancel or exchange pre order items once payment confirmed.

- Pre order items are not allowed to return or exchange for any reason except damaged items.

- Pre order items that due to size, color, design, and material problem is not returnable or exchangeable.

- In case of out of stock after customers made purchase of pre order items, customers can exchange to other items or request a refund.

- Refund will be made in credit form (credit back to customer's account at Whizet.com). Strictly no cash refund.

Send ready stock first - 2nd balance postage example:

- You buy 2 items: 1 item is ready stock and another 1 is pre order.

- Each item weight is 300g. Total is 600g.

- When you place order together for both items, if send to west malaysia using Poslaju, total postage charged (based on 600g) is RM 7.50.

- When we send out ready stock which is 300g, actual postage is RM 5.90 because its less than 500g.

- And when the 2nd time we send out pre order item which is 300g, actual postage is also RM 5.90.

- Total you already paid for postage is RM 7.50.

- So 2nd balance postage to be charged will be : RM 4.30

Calculation :

RM 5.90 + RM 5.90 = RM 11.80 (Total actual postage for sending 2 times)

RM11.80 - RM 7.50 = RM 4.30 (2nd balance postage to be charged)

* WHIZET.com reserved the rights to change or alter the policy for any reason at any time without notice.