Dear valued agents, we would like to inform you that last order for product from oversea supplier supXSJB, supXS21, supXSEY, supXS6O, supXS6U & supXSE9 will be on 15 Jan 2019, order after 15 Jan 2019 will be send out on 18 Feb 2019. Sorry for the inconvenience caused.

Dear valued agents, we would like to inform you that courier last pick up date will be on 30 Jan 2019 (Tuesday) and self collection at whizet office will be on 1 Feb 2019 (Friday), all order placed after 30 Jan 2019 will be resume delivery on 8 Feb 2019 (Friday), Happy Chinese New Year!
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preorder

Pre Order Policy

- Pre order items will take around 7 to 10 working days to reach after payment received.

- Customers can mix ready stock and pre order items when placing orders.

- Customers can choose to send ready stock first (2nd balance postage will be charged) or wait for pre order items to reach and send all items together.

- Customers are not allowed to cancel or exchange pre order items once payment confirmed.

- Pre order items are not allowed to return or exchange for any reason except damaged items.

- Pre order items that due to size, color, design, and material problem is not returnable or exchangeable.

- In case of out of stock after customers made purchase of pre order items, customers can exchange to other items or request a refund.

- Refund will be made in credit form (credit back to customer's account at Whizet.com). Strictly no cash refund.


Send ready stock first - 2nd balance postage example:

- You buy 2 items: 1 item is ready stock and another 1 is pre order.

- Each item weight is 300g. Total is 600g.

- When you place order together for both items, if send to west malaysia using Poslaju, total postage charged (based on 600g) is RM 7.50.

- When we send out ready stock which is 300g, actual postage is RM 5.90 because its less than 500g.

- And when the 2nd time we send out pre order item which is 300g, actual postage is also RM 5.90.

- Total you already paid for postage is RM 7.50.

- So 2nd balance postage to be charged will be : RM 4.30


Calculation :

RM 5.90 + RM 5.90 = RM 11.80 (Total actual postage for sending 2 times)

RM11.80 - RM 7.50 = RM 4.30 (2nd balance postage to be charged)


* WHIZET.com reserved the rights to change or alter the policy for any reason at any time without notice.