We will examine the condition of each product before shipping out to make sure it is in good condition. However, if there is problems with the items you received, we do accept return or exchange following our policy written below.

Items are returnable or exchangeable within 5 days from the date of receiving. Please make sure it complies with our policy below before making request for a return or exchange.

Important Notes :

- Items must be return in the original condition including taps, tag, or packages. Any of these missing, the return request will not be entertained.

- Customers need to submit the request within 5 days from the date of receiving, any request later than 5 days will not be entertained.

- Request must be submitted together with photo showing the problems of the item.

- Items must be sent out from customers side within 3 days upon successful request.

- Postage of return and replacement will be borne by Whizet for the items with reason stated at "Returnable/Exchangeable" Section.

- Items can be exchanged with the same design and color only.

- If customers received damaged/stained items, and request to change to different designs or colors, postage of return and replacement will be borne by customers.

- Remaining top up has to be paid if higher price item is selected. Balance will be credited back to your account balance if lower price item is selected. No refund is allowed.

- For international order customers, postage of return and replacement will be borne half by the customers for items with reason stated at "Returnable/Exchangeable" Section.

- Pre order items are not allowed to return or exchange for any reason except damaged items.

Returnable/Exchangeable

- Items that are terribly damage or massively stained.

- Items that are with prominent and obvious quality problems. (Eg. Left right sleeve not balance)

- Wrong items from what you have ordered. (Eg. Totally wrong item code, style or color)

Non-Returnable/Non-Exchangeable

- Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online.

- Item design is slightly different from the picture displayed (e.g. button, pocket, or tag)

- Transparent slightly or bad odor.

- Size measurement differs about 1-3cm only.

- Customers who did not inform us and post the item back directly will not be entertained.

- Sold out items are not available for exchange.

- Sales items are not allowed to return or exchange for any reason except damaged items.

- Pre order items that due to size, color, design, and material problem is not returnable or exchangeable.

* WHIZET.com reserved the rights to change or alter the policy for any reason at any time without notice.

Shipping fee is calculated automatically based on weight and location of delivery when you checking out orders. Please refer below for fee chart.

J&T Express1 (Delivery within 1 to 3 working days)
Location	First 3kg	Below 4kg, Add 1kg	Above 4kg, Add 1kg
West Malaysia	RM7.00	RM7.00	RM2.00

Poslaju EMS (Usually deliver within 3 to 5 working days)
Location	First 500g	Add 500g
Canada	RM137.50	RM27.50
Brunei	RM0.00
Australia	RM93.75	RM17.50
Singapore	RM0.00
Belgium, Denmark, Finland, France, Ireland, Italy, Metropolitan France, Portugal, United Kingdom	RM125.00	RM18.75
Bangladesh	RM75.00	RM12.50
Germany	RM125.00	RM23.75
Hong Kong	RM68.75	RM15.00
India	RM81.25	RM15.00
Indonesia, Thailand	RM56.25	RM7.50
Bhutan	RM143.75	RM48.75
Nepal	RM112.50	RM37.50
New Zealand	RM95.00	RM21.25
Philippines	RM68.75	RM10.00
Austria, Kenya, Tunisia	RM125.00	RM37.50
Myanmar, United Arab Emirates	RM100.00	RM25.00
Bahrain, Jordan, Kuwait, Qatar	RM93.75	RM25.00
Greece, United States Of America	RM125.00	RM25.00
Cambodia	RM65.00	RM7.50
Laos	RM65.00	RM10.00
Argentina	RM171.25	RM48.75
Vietnam	RM62.50	RM7.50
South Africa	RM187.50	RM48.75
Brazil	RM171.25	RM47.50
Bulgaria, Cyprus, Czech Republic, Estonia, Kazakhstan, Slovakia (Slovak Republic), Uzbekistan	RM196.25	RM50.00
China	RM78.75	RM15.00
Egypt	RM112.50	RM18.75
Hungary	RM200.00	RM45.00
Iceland	RM153.75	RM25.00
Islamic Republic Of Iran	RM143.75	RM27.50
Japan	RM80.00	RM18.75
Lebanon, Poland	RM200.00	RM50.00
Liechtenstein	RM137.50	RM43.75
Luxembourg	RM180.00	RM27.50
Macau	RM75.00	RM15.00
Maldives, Sri Lanka, Taiwan	RM81.25	RM15.00
Mauritius	RM225.00	RM50.00
Mexico	RM171.25	RM37.50
Mongolia	RM187.50	RM27.50
Netherlands	RM137.50	RM28.75
Nigeria	RM187.50	RM52.50
Norway	RM150.00	RM31.25
Oman	RM187.50	RM50.00
Pakistan	RM77.50	RM15.00
Papua New Guinea	RM82.50	RM18.75
Republic Of Korea	RM82.15	RM18.75
Russian Federation	RM137.50	RM25.00
Saudi Arabia	RM100.00	RM31.25
Spain	RM143.75	RM18.75
Sweden, Switzerland	RM162.50	RM37.50
Syrian Arab Republic, Tajikistan, Ukraine	RM193.75	RM50.00
Turkey	RM87.50	RM25.00
Venezuela	RM150.00	RM25.00
The Rest Of The World	RM225.00	RM68.75

J&T Express (Delivery within 2 to 3 working days)
Location	First 500g	Add 500g
Sabah	RM14.00	RM5.00
Sarawak	RM14.00	RM5.00

Orders will be sent on the same or next working day upon payment received. A tracking number and link will be provided after your order has been shipped out. Please kindly inform us if the items do not show up within the specific duration as mentioned.

* WHIZET.com reserved the rights to change or alter the delivery policy for any reason at any time without notice.